SCAIA respects the privacy of all users of its website www.scaia.pt and is committed to protecting the personal information that each user decides to share, in accordance with current national and community legislation. Some sections and/or features of this website can be browsed without recourse to the disclosure of any personal information by the user.
The data collected is the responsibility of SCAIA, which will process and store them by computer and are intended to be used in pre-contractual and contractual relations established with its Customers or potential Customers, within the scope of the products and services provided.
Within the scope of customer data management, the personal data collected will be Save or transmitted to third parties that are freight carriers with the sole and exclusive purpose of performing and fully executing the services or products purchased by the user, holder of the personal data collected.
Personal data relating to name, telephone, address and e-mail may also be used for Advertising and Marketing purposes, namely for sending information regarding SCAIA’s offers. The data subject is guaranteed the right to object to the use of the data provided for advertising and marketing purposes, and such request must be sent in writing to the e-mail.
In compliance with Law No. 67/98 of 26 October, on the Protection of Personal Data, we inform you that the processing of personal data collected on the website is the responsibility of MEDSHAPE,LDA., with the NIF: 514 897 287.
SCAIA keeps your data safe and accessible. We present below what types of personal data are processed, for what purposes and for how long they are kept:
SCAIA, within the scope of its activities, processes personal data necessary for the provision of services and/or the supply of products.
Your data will be used to improve your browsing experience and preferences.
Personal data are collected, namely, through an account on the website, social media, in writing, via telephone and through commercial interaction between customers and SCAIA.
Once collected, the personal data will be processed and stored by computer and in an automated or non-automated manner, ensuring in all cases the strict compliance with the personal data protection legislation, being stored in specific databases created for the purpose and, It is intended to be used in pre-contractual and contractual relationships established with its Customers or potential Customers, within the scope of the products and services provided.
Personal data may also be processed for the purpose of complying with legal obligations and for purposes of investigation, detection and prosecution of serious crimes. They may also be used for other purposes such as sending complaints and suggestions, disseminating institutional information, getting to know campaigns, promotions, advertising and news about SCAIA’s products and/or services, as well as for conducting market studies or surveys of evaluation.
The data will be stored and kept only for the minimum period necessary to pursue the purposes that motivated its collection or subsequent processing, as defined by law.
Within the scope of customer data management, the personal data collected may be transmitted to third parties that are freight transport companies with the sole and exclusive purpose of carrying out and fully executing the services or products purchased by the user, holder of the collected personal data.
The customer may unsubscribe at any time and immediately request that their data and personal information be deleted, by contacting SCAIA via email.
Alternative Dispute Resolution
In case of dispute, the consumer can resort to one of the Alternative Consumer Dispute Resolution Entities. For more information, please consult the Consumer Portal (www.consumidor.pt).
In compliance with current legislation, SCAIA indicates that, in the event of a dispute, the customer/user may resort to an Alternative Consumer Dispute Resolution Entity:
– CNIACC – National Center for Information and Arbitration of Consumer Disputes (www.cniacc.pt)
– CIAB – Consumer Information, Mediation and Arbitration Center (www.ciab.pt)
Cookies are translated into small text files sent by websites and stored on each user’s personal computer.
In order to provide services with content tailored to the interests of visitors, websites use cookie technology to collect and store information.
Using cookie technology to count page visits allows us to analyze site usage more accurately.
The websites, once registered by the client/user, use cookie technology in order to have access to a small data file generated by the client/user.
If the customer/user does not wish to receive cookies, he can configure his computer to notify him whenever he receives a cookie or disable all cookies through his browser.
If you disable cookies, you may not be able to access some of the features offered by the websites.
For more information about cookies and their use, we suggest you visit http://www.allaboutcookies.org. You can also ask us your questions via email: email@example.com
We are entirely at your disposal for any questions about data protection and processing or requests for information. Do not hesitate to contact us via email: firstname.lastname@example.org